Shipping policy
SHIPPING POLICY
Processing Time All MerelaniUntamed.com orders are handcrafted and individually prepared. Please allow 1–3 business days for order processing before dispatch.
Complimentary Insured Worldwide Shipping We offer complimentary insured shipping on all orders, worldwide. Every pendant is shipped fully insured for its declared value, so your piece is protected from dispatch to delivery.
Estimated Delivery Times.
- UAE & GCC: 2–5 business days
- Europe & UK: 5–10 business days
- USA & Canada: 7–14 business days
- Rest of World: 7–14 business days
Delivery times are estimates and may vary due to customs clearance, local postal conditions, or public holidays.
Tracking A tracking number will be provided via email once your order has been dispatched. You can monitor your shipment in real time.
Customs & Import Duties International orders may be subject to customs duties and import taxes levied by the destination country. These charges are the responsibility of the recipient. MerelaniUntamed.com is not responsible for delays caused by customs processing.
Lost or Damaged Shipments All shipments are insured. In the rare event your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@merelaniuntamed.com and we will resolve the issue promptly.
Contact For any shipping enquiries: support@merelaniuntamed.com | WhatsApp: +971585877015